Refund policy

At Nature’s Harvest, we want you to be absolutely satisfied with your products. That’s why we offer a 30-day Money Back Guarantee on first-time orders — applicable to one small bag per flavor only.

To request a return or refund, please contact our customer service team at team@mynaturesharvest.com within 30 days of delivery.

What’s Refundable?

• One small pack (30 serves) of each flavor for first-time customers.
• Refunds will be issued excluding a shipping and handling fee, even if shipping was offered free at checkout.
• Orders older than 30 days are not eligible for return or refund.
• Subscription shipments after your first order are not eligible for return, refund, or cancellation once charged.
• Refund requests outside this policy will be reviewed at the discretion of our team.
• We reserve the right to refuse refunds where policy abuse is suspected.

Refunds on Multipack Purchases

If you purchased a multipack at a discounted bundle price and would like to return one or more items under our 30-day Money Back Guarantee:

• ⁠Unopened packs must be returned at your expense before a refund can be processed.
• A shipping & handling fee will be deducted from your refund amount, even if your original order qualified for free shipping.
• The cost of return shipping to us is not covered.
• Refunds will be processed only after the returned packs have been received. It is the customer’s responsibility to provide tracking details to confirm the product’s delivery to us.
  

Please email us to obtain a Return Reference Number before sending any items back.

Returns must be sent to:

Po Box 263,
Cottesle WA 6911,
Australia

Feedback & Support

We’re committed to improving every step of your experience. If you have feedback or need help, please contact us at team@mynaturesharvest.com